- Where do you ship to?
We currently ship only within the United States; international shipping is not available at this time. - How soon will my order ship?
Orders are typically processed and shipped within 1–3 business days. - What is the estimated delivery time?
Once shipped, the estimated delivery time is 3–7 business days. Actual delivery times may vary depending on location, weather conditions, or carrier operations. - Which shipping carriers do you use?
We use the following carriers for delivery, depending on the specific order:- USPS
- UPS
- FedEx
- How can I track my order?
Once your order ships, you will receive an email containing tracking information, allowing you to check the status of your package using the tracking number. - Can I modify or cancel my order?
Orders enter the processing stage shortly after submission. Please contact us as soon as possible if you need to make changes. Modifications or cancellations may not be possible for orders that have already been processed or shipped. - Do you accept returns or refunds?
All items are “Final Sale.” Generally, we do not accept requests for returns, refunds, or exchanges. - What if I receive a damaged item?
If an item is severely damaged during transit or if you receive the wrong item, please contact us within 7 days of receipt. Please provide relevant photos and your order details so we can assist you. - What payment methods do you accept?
We accept major payment methods displayed at checkout, including credit cards, debit cards, and other secure payment options (subject to the options shown on the checkout page). - Is my personal information secure?
Yes. We value customer privacy and employ reasonable security measures to protect your personal information. Please refer to our Privacy Policy for details. - How can I contact customer service?
If you have any questions, please feel free to contact us:- Email: [email protected]
Our customer service team will respond to your inquiry as soon as possible.
- Email: [email protected]